Omnevo will embark on two new airline projects in 2023, following the launch of digital platforms with Fly Arna, Armenia’s national airline, and Fly Jinnah, a low-cost domestic carrier connecting main cities across Pakistan.
Fly Arna is a joint venture company operated by Armenian National Interests Fund (ANIF) and Air Arabia Group, whilst Fly Jinnah, represents a JV between the Lakson group and Air Arabia Group.
Launched in 2021 and headquartered in Wiesbaden, Germany (alongside parent company AOE), Omnevo develops digital ancillary revenue solutions for the transport and hospitality sectors, counting airports, airlines, rail operators, brands and malls among its client list.
POS and Retail Management in focus
Omnevo was selected by air services and catering operator dnata to partner in the delivery of its ambition to develop the on-board and pre-order catering programs for Fly Jinnah and Fly Arna, supported by dnata’s joint venture partner, Alpha Flight Services.
The agreement follows the partnership’s implementation of the Omnevo platform on board Air Arabia, which holds part-ownership in both Fly Arna and Fly Jinnah.
The two latest digital platforms are built on a selection of Omnevo’s core modules and are initially focused on two key operational areas: Point of Sale (PoS) and Retail Management and, secondly, the Supply Chain elements, including Flight Scheduling, Logistics and Loading.
“The Omnevo platform also gives the airlines the capacity to fulfill digital pre-order programs, including the integration of the onboard PoS with seat mapping and passenger manifests to create major new operational efficiencies and significant new levels of speed and support for cabin crew functions and processes,” said the company.
Peter Coelho, Chief Operating Officer, Omnevo, added: “Omnevo offers a ready-to-deploy, integrated and vendor-agnostic platform that reaches end-to-end but, crucially, it also contains the versatility for airlines to adapt the platform precisely to their needs, timescale and budget.
“The core beauty of the customised platform is that each airline can tailor its own selection of modules to precisely target key priorities across both operational issues and the needs of the passenger experience – including everything from Logistics to providing the passenger with pre-order services – with the flexibility to adapt and expand the platform at any time.”
Project wins in 2022
Omnevo is keen to highlight that the recently announced projects follow several contracts and platform expansions sealed in 2022, across airlines, airports, and rail operators, including those with Virgin Atlantic, Virgin Australia, Air Europa, Frankfurt Airport, and Zurich Airport.
Omnevo has also expanded its presence in the rail sector, with leading operators Eurostar and Thalys through partnerships with service providers Momentum and Railrest respectively.
Michael Raasch, CEO, Omnevo, said: “Across the whole travel sector the post-crisis recovery is well underway and more airlines, airports, and rail operators are positioning their businesses digitally to enhance the passenger experience, raise operational efficiencies (including major sustainability gains), and increase their revenue and profitability.
“In my view, these operators are strategically placed to seize major competitive advantages as the recovery accelerates in the second half of the year.
“In fact, Omnevo now has ten fully-implemented live customer platforms – including Singapore Airlines’ KrisShop, Sky Express, Frankfurt Airport, Auckland Airport, Virgin Atlantic, Virgin Australia, and Air Europa, as well as expanding platforms in the rail sector with Eurostar and Thalys – and already a further five major platforms well advanced for implementation in 2023.
“Travellers are determined to make 2023 the year they forget the Covid era and make up for the lost journeys, the time wasted, and the experiences missed.”
Raasch insists that when travellers embark on their journeys once more, they will bring with them demands for higher standards of customer experiences, as well as expectations of expanded options in services, Food & Beverage, and Retail.
“And they want these experiences to be digitally powered,” he added. “At Omnevo, we will continue to support the industry’s leaders by continually innovating and enhancing our platforms, further expanding our team and developing additional services and options for our clients.”