Adapt & Survive: Ben Roberts, Clogau

By Andrew Pentol |

Welsh jewellery brand Clogau has emphasised its commitment to the travel retail and duty free industry in the latest edition of the TRBusiness Adapt & Survive Skype video series.

The company, which celebrated its 30th anniversary last year, was a finalist in the jewellery and watches category of the 2018 and 2019 Travel Retail Awards. This year, Clogau has also been confirmed as a finalist in the third edition of the DF&TR industry’s ONLY consumer-voted awards.

Ben Roberts, Managing Director, Clogau, who reveals 90% of staff members are working from home due to the Covid-19 crisis said: “Everybody is remaining upbeat. When you move from a lot of people within the office to a reduced number, there is a change in communication and motivation.

“Everyone works for each other and it is a lot more collaborative than previously.”

Travel retail may only comprise a small percentage of Clogau’s total business, but it is a channel the company values in terms of awareness and brand recognition.

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